Shipping
DELIVERY DELAYS
- Due to the high volume of parcels affecting courier operations, please anticipate delays in delivery.
- To inquire about deliveries, please reach out to the courier company directly.
- Thanks for your patience.
Shipping
- Orders ship directly from our warehouse in Birmingham
- Shipping charges for your order will be calculated and displayed at checkout
- Orders are processed within 1 to 2 business days (excluding weekends and holidays)
- All orders are shipped on a Signature Required basis
- You will be notified via email once the goods been prepared and dispatched (courier tracking number included in the email)
Delivery
- Delivery time vary depending on how the courier schedule deliveries.
- We use different courier to offer the most cost effective solution so we can pass the saving to all our customers.
- For delivery queries, please contact the courier company directly.
- If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us immediately.
Acceptance of Goods
- Please inspect your order immediately upon receipt and notify us of any issues.
- Our Returns & Refunds Policy lasts 14 days. After 14 days of receipt of goods, unfortunately, we can’t offer you a refund or exchange.