• Due to the high volume of parcels affecting courier operations, please anticipate delays in delivery.
  • To inquire about deliveries, please reach out to the courier company directly.
  • Thanks for your patience.


  • Orders ship directly from our warehouse in Birmingham
  • Shipping charges for your order will be calculated and displayed at checkout
  • Orders are processed within 1 to 2 business days (excluding weekends and holidays)
  • All orders are shipped on a Signature Required basis
  • You will be notified via email once the goods been prepared and dispatched (courier tracking number included in the email)


  • Delivery time vary depending on how the courier schedule deliveries.
  • We use different courier to offer the most cost effective solution so we can pass the saving to all our customers.
  • For delivery queries, please contact the courier company directly.
  • If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us immediately.

Acceptance of Goods

  • Please inspect your order immediately upon receipt and notify us of any issues.
  • Our Returns & Refunds Policy lasts 14 days. After 14 days of receipt of goods, unfortunately, we can’t offer you a refund or exchange.
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