Shipping
Shipping
- Orders are shipped directly from our warehouse located in Birmingham
- Shipping charges for your order will be calculated and displayed at checkout
- Orders are typically processed within 2 to 3 business days, excluding weekends and holidays.
- You will receive an email notification once the goods have been prepared and dispatched, which will include the courier tracking number.
Delivery
- Delivery times vary based on the courier’s delivery schedule.
- We use different couriers to provide the most cost-effective solution, enabling us to pass on the savings to all our customers.
- For any delivery queries, please get in touch with the courier company directly.
- If your order has not been received within 7 days of receiving your shipping confirmation email, please reach out to us immediately.
Acceptance of Goods
- Please inspect your order immediately upon receipt and notify us of any issues.
- Our Returns & Refunds Policy lasts 14 days. After 14 days of receipt of goods, unfortunately, we can’t offer you a refund or exchange.